The store will not work correctly when cookies are disabled.
Saldo checker
FREQUENTLY ASKED QUESTIONS - Joe Gift Card
HOW MUCH CAN I PUT ON A GIFT CARD?
You can buy a Joe Gift Card online or in one of our stores for EUR 25, EUR 50, EUR 100, EUR 150 and EUR 200.
CAN I BUY JOE GIFT CARDS FOR MY BUSINESS?
Sure! Please contact our Customer Service.
CAN I BUY SEVERAL JOE E-GIFT CARDS AT ONCE?
No, we regret that you can buy just one E-Gift Card per transaction. But you can buy several physical Gift Cards at once.
HOW LONG IS THE JOE GIFT CARD GOOD FOR?
The Joe Gift Card is valid for 2 years from the date of purchase.
WHERE CAN I USE THE JOE GIFT CARD?
You can use the card in all our stores and online, on the Joe Merino website.
WHEN WILL I RECEIVE MY E-GIFT CARD?
You will receive your Joe E-Gift Card in your Inbox immediately after purchase. You can use the Gift Card right away.
CAN I RETURN THE JOE GIFT CARD OR EXCHANGE IT FOR CASH?
Sadly not. You can’t return the Joe Gift Card. And you can’t exchange it for cash either.
CAN I USE JUST PART OF THE AMOUNT PRELOADED ON MY JOE GIFT CARD?
You don’t have to spend the full amount loaded on your Joe Gift Card. You can use the remaining balance later.
CAN I USE MULTIPLE JOE GIFT CARDS TO PAY FOR ONE ORDER?
Online you can use just one Gift Card on your purchase. But in our stores you can use multiple Gift Cards for your purchase.
WHAT HAPPENS TO THE BALANCE IF I BREAK OFF OR CANCEL MY ON-LINE PURCHASE?
Don’t worry. Your balance should be restored within four hours after a failed or interrupted purchase. If not, please contact our Customer Service.
I LOST MY GIFT CARD. HELP!
Well, sorry but here we can’t help you. We don’t reissue lost or stolen Gift Cards.
DO YOU ACCEPT OTHER GIFT CARDS?
No, we only accept our own Joe Gift Card, no other gift cards like Fashioncheque.
