Frequently asked questions
DOES JOE DO SALES?
DOES JOE DO GIFT CARDS?
DOES JOE DO REPAIRS?
CAN I RESERVE A PRODUCT THAT IS CURRENTLY SOLD OUT?
WHERE CAN I BUY JOE MERINO?
WHAT IS MERINO WOOL?
HOW ARE THOSE SHEEP TREATED?
WHERE ARE YOUR PRODUCTS MADE?
HOW DO JOE’S SIZES RUN?
WHAT IS THE RIGHT SIZE FOR ME?
WHERE CAN I FIND THE MEASUREMENTS OF YOUR PRODUCTS?
ARE JOE MERINO’S PRODUCTS MACHINE-WASHABLE?
HOW LONG BEFORE MY JOE ARRIVES?
Depending on where you are in Europe, your package will be shipped with DHL or UPS. Shipments within Europe will take somewhere in between 2-5 days. Shipments outside of Europe will take somewhere in between 3-7 days.